Engagement: The Key to Successful Organizations

• Define employee engagement;
• Identify management practices that enhance and reduce employee engagement;
• Understand how the principles of fairness, trust and support contribute to employee engagement; and
• Discuss basic strategies on how to overcome disengagement in the workplace.

Balance: The Work/Life Dilemma

• Learn about the importance of life balance;
• Discuss factors that create an imbalance between work and life;
• Identify individual needs with respect to balance; and
• Learn strategies for creating life balance.

Attendance Management

• Review approaches to managing excessive absenteeism;
• Understand the essential components of effective leave and attendance management programs; and
• Understand policies on reporting obligations.

Accommodation

• Learn about the cost of disability to the company and the employee;
• Discuss the organization and role of management in managing disabilities; and
• Identify factors that contribute to effective and ineffective return to work programs.

Managing Stress in the Workplace

• Identify the causes of stress in the workplace;
• Learn to identify the symptoms of stress in employees; and
• Learn some techniques on how to cope with stress in the workplace.